On our website there is a detailed description and the presentation of the principles to be followed in the event of receipt of any complaint/claim. In view of the above, please become familiar with the content of the procedure, available at: downloadable files

If you have any further questions please contact the Claims Department, phone no. (58) 737 77 35 / 737 90 25; e-mail address:

Below there is a link at which you may find a specification of information related to the processing of personal data:

The purpose of the above document is to provide you with information related to the processing of your personal data by Baltic Hub Container Terminal Sp. z o.o., 80-601 Gdańsk, ul. Kontenerowa, fulfilling the role of the controller (the “Controller”, “Baltic Hub”) within the scope described below, in a simple, brief and transparent manner. The set of the information provided to you corresponds to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council (the General Data Protection Regulation) (the “GDPR”).

Complaint form

Dla Klienta